This site was designed by Martin VITAL DURAND with the help of Aurelien MEIMARIS only for  the Epsilon brand.
Nobody can claim that he / she had the ideas,  designed or created this site.
By this text I make sure that my work cannot be stolen,  reappropirate or renamed.
Martin

FR

Terms and conditions

These general conditions of sale are concluded between, on the one hand, this website www.epsilonclothes.com  published by the company Epsilon Clothes, whose head office  is located at 222 chemin de la croix st marc, 69390 Charly, registered with the CMA  from Lyon  under the number 815 351 341  and on the other hand, any non-commercial natural person (“Customer”) wishing to make a purchase on the website www.epsilonclothes.com.

 

OBJECT

These conditions aim to define the terms of ordering, payment, delivery but also after-sales service between www.epsilonclothes.com  and the client.

 

PRODUCTS

All products for sale on the website www.epsilonclothes.com  are offered within the limits of available stocks. The products available on the site are described as  presented with the greatest possible accuracy. However, if errors or omissions may have occurred  as for this presentation, the responsibility of the company Epsilon Clothes could not be engaged. The photographs of the products offered may undergo minimal variations (colors, sizes, shape)

 

ORDER PROCESS

The customer can choose items from our product range and put them in his "Basket". By clicking on the "Pay" button, the customer finalizes the order of the products appearing in the Basket. He will then be asked to provide us with data concerning him (including payment data). Before finalizing an order, the customer can view and modify the details of his order at any time. It is also mandatory to accept these T & Cs before placing an order. Otherwise it will not be possible to order products on the Website. Placing your order constitutes a sales contract between the customer and the company, subject to the availability of the products ordered. A confirmation email will be sent to the customer confirming receipt and order details.

 

SHIPPING - DELIVERY

All our packages are shipped via the post office. The shipping costs for any order placed in mainland France are fixed and indicated by the seller in the form filled in when ordering. All the announced times are calculated in working days. The seller undertakes to process the order within thirty days from the day following the validation of the Order. The times indicated are average times and correspond to the times for processing, preparing and shipping the order (leaving the warehouse). They run from the validation of the order.

MAIL

All purchased items are dispatched within 10 business days of ordering, although most are dispatched within 3-4 days. Your delivery can take up to 2 weeks in case of high traffic. If you still have not received your purchase after 3 weeks, please write to us at epsilonclothes@gmail.com . When your order has been confirmed, you will receive an email from us.

 

RESPONSIBILITY

The company Epsilon Clothes is not responsible for any loss or damage that you may suffer if the loss or damage results from a case of force majeure, if they are attributable to the unforeseeable act of a third party, or if they are caused to you. accountable.

 

RIGHT TO RETRACT

According to article L.l21 • 20 of the Consumer Code, any consumer has a period of 7 days to exercise his right of withdrawal without having to justify reasons, nor to pay penalties. With the exception of return costs. This period is extended until the first following working day, if it expires on a Saturday, Sunday or a public holiday. Products must be returned in their original packaging and condition. They must be returned to the following address; Epsilon clothes, 222 Chemon de la croix st marc, 69390 Charly

 

PRICE- TERMS OF PAYMENT

The price of the products are displayed in euros. VAT is included in the price displayed at the rate in force in France for the products concerned. For orders to countries outside the European Union, VAT will be deducted from the prices displayed. However, the regularization of customs costs will, if necessary, be requested from the Customer upon delivery.

 

SECURE PAYMENT

Blue card

Payments are made by our partner (Savings Bank). We have no access to your username and credit card numbers. All transactions are secured using SSL encryption, guaranteeing both the identity of the payment organization and the confidentiality of data. Paypal: PayPal is a simple and secure payment solution for accepting payments by credit card. By using PayPal as a means of payment to pay for a purchase, in France and abroad, if you do not receive your item, PayPal will reimburse you for the total amount of the transaction, including shipping costs.

 

GUARANTEES - AFTER SALES SERVICES

All Products for sale on the Website benefit from the legal guarantee of conformity (L211-4 of the Consumer Code) allowing the User to return the products delivered defective or non-compliant. -Article L2ll-4 of the • Consumer Code: The seller is required to deliver a conforming good existing at the time of delivery. For any non-compliant product, you can contact us at the following address epsilonclothes @ gmail.com  or by phone: 06 45 55 86 65

 

RETURN & EXCHANGES

If within 7 days from the date you received your package you are not satisfied with your order, you can return it to us for an exchange. You just need to send it back to us at the following address: 222 chemin de la croix st marc. Be sure to include a copy of your order confirmation email to speed up the processing of your request. Please attach a letter explaining what changes you would like to make, this will help speed up the process. Upon receipt of the package, we will replace it.

 

INTELLECTUAL PROPERTY

All elements of the Website, including the underlying technology, are protected by copyright, trademarks or patents. Likewise, the brands, logos, designs and models appearing on the website are the exclusive property of the company Epsilon Clothes. They cannot therefore be used under penalty of counterfeiting.

 

PERSONAL DATA

By providing information on the Website, you warrant that you are using your true identity and that all information provided is true, accurate, current and complete at the time you provide this information to us. The customer is informed that during his navigation and within the framework of the Order, personal data concerning him are collected and processed by the company Epsilon Clothes.  This processing is the subject of a declaration to the Commission Nationale Informatique et Libertés in application of law n • 78 • 11 of January 6, 1978.

 

APPLICABLE LAW

The Conditions are governed by French law.

IN
Terms & conditions

The present general conditions of sale are concluded between, on the one hand, this website www.epsilonclothes.com  published by Epsilon Clothes  company, whose registered office is located at 222 chemin de la croix st marc, 69390 Charly.  Registered at the RCS of Lyon  under number 815 351 341  and on the other hand, any non-trading person  (“Customer”) wishing to make a purchase on the website www.epsilonclothes.com.

OBJECT

These conditions aim to define the terms of ordering, payment, delivery, as well as service between www.epsilonclothes.com  and the customer.

PRODUCT

All products for sale on the website www.epsilonclothes.com are offered within the limit of stocks available. Products available on the website are described and presented with the greatest possible accuracy. However if errors or omissions were produced about this presentation, the responsibility of the Epsilon Clothes  company could not be held liable. The photographs of the products offered may undergo minor variations (colors, size, and shape)

SHIPPING CONDITION

The customer can choose items in our range of products and put them into his "cart". By clicking on the button "Checkout", the client completes the command of the products in the cart. He will be then asked to communicate us his data (including data relating to payment). Before finalizing an order, the customer may at any time view and edit the details of his order. It is also compulsory to accept these terms & conditions before placing an order. Otherwise it is not possible to order products on the Web Site. Placing an order constitutes a contract of sale between the customer and the company, subject to the availability of the products ordered. A confirmation email will be sent to the client confirming the receipt and the order details.

SHIPPING PROCESS

All our parcels are dispatched via the services of LA POSTE. The shipping fees for any order placed in metropolitan France are fixed and listed by the seller within the form when ordering. All of the deadlines are calculated in working days. The seller undertakes to process the order within a period of 14  days following the validation of the order. The indicated times are average times and correspond to processing times, preparation and shipment of the order (exit warehouses). They run from the validation of the order.

SIPPING INFORMATION

Purchased items will be shipped within 10 business days of the order, although most will be shipped within 3 to 4. Please allow up to 2 weeks for your delivery to arrive. If you still have not received your purchase after 3 weeks, please notify epsilon.site (at)  gmail.com  You will receive an email from us  when your order has been confirmed.

responsability

The Epsilon "Real surrealism"  company is not responsible for any loss or damage you may suffer loss or damage resulting from a case of force majeure, if they are attributable to the unpredictable fact of a third party, or whether they are attributable.

retraction

Under the article L.l21-20 of the Code of consumption, any consumer enjoys a period of 7 days to exercise his right of withdrawal without having to justify reasons nor to pay penalties. With the exception of the expenses of return. This period shall be extended until the 1st working day following, if it expires on a Saturday, a Sunday or a holiday. Products must be returned unopened and in their original state. They must be returned to the following address: Epsilon Clothes, 222 Chemin de la croix st marc, 69390 Charly

PRICE- PAYMENT

The prices are displayed in euros. VAT is included in the price displayed at the rate in force in France for the products concerned.  However the regularization of customs fees will be applicable, requested to the Client on delivery.

SECURE PAYMENT

Credit card: Payments are provided by our partner (Caisse d'épargne). We don't access to your user names and credit card numbers.All transactions are secured using SSL encryption, ensuring both the identity of the paying agency and the confidentiality of data. Paypal: PayPal is an easy and secure payment solution for accepting payments by credit card. Using PayPal as payment method to pay for a purchase, if you do not receive your item, PayPal will reimburse you the full amount of the transaction, shipping included.

WARRANTIES-SERVICES NEAR SALE

All products for sale on the Web Site benefit from the legal guarantee of conformity (L211-4 of the French consumer Code) allowing the user to return defective or nonconforming products. -Article L2ll-4 of the Code of consumption: the seller is obliged to deliver a good line existing at the time of issue. For any non-compliant product, it is possible to contact us at the following address eepsilon.site (at)  gmail.com or by phone: +336.45.55.86.65

RETRUNS & EXCHANGES

If it is within 7 days from the date you received your package and you are not happy with the item you can return it to us for a replacement.Please send the item back to us at the following address: Epsilon Clothes, 4 rue de la convention, 25000 Besancon. Be sure to include a copy of your order confirmation email to expedite processing of your request.  Please include a letter explaining what changes you want us to make, it will accelerate the process. After we receive your returned item we will then ship your replacement.

copyright & trademark infringement

All elements of the website including the underlying technology, are protected by copyright, trademarks or patents. Similarly, the brand logos, and designs appearing on the web site are the exclusive property of Epsilon. They cannot therefore be used under penalty of counterfeiting.

PERSONAL DATA

By providing information on the Web Site, you warrant that you use your real identity and that all information provided is true, accurate, current and complete at the time you provide us such information. The customer is informed when its navigation and as part of the command, any personal data concerning are collected and processed by the Epsilon Clothes company. This treatment is the subject of a declaration to the “Commission Nationale Informatique et Libertés” pursuant to Act n-78-11 of 6 January 1978.

Those terms are governed by French law.